I am the UX Manager for an international team of UX and UI designers at Gartner Digital Markets, a B2B platform that helps 100M+ buyers find the right software for them.
- Leads product design enhancements for an auction based ad platform, generating $100M+ annually, that is the primary revenue driver for the business
- Designed next best action recommendation system and user journey strategy resulting in $900K a month in additional revenue
- Implemented the business unit’s first design system, leading to a ~30% reduction in front-end build time across three scrum teams
- Established my business unit’s UX Research program
- Founded my business unit’s design thinking group and received a senior leadership sponsor to design and facilitate sessions to support employee retention. Employee retention scores increased from 3.1 to 4.3 (out of 5).
- Serving as a UX design mentor within Gartner
Case Studies:
Rebuilding Gartner Digital Markets’ auction platform
Introducing design thinking to solve employee experience challenges