Gartner
JAN 2019 – PRESENT
UX Manager for a team of UX and UI designers at Gartner Digital Markets, a B2B platform that helps 100M+ buyers find the right software for them.
- Leads product design enhancements for an auction based ad platform, generating $100M+ annually, that is the primary revenue driver for the business
- Designed next best action recommendation system and user journey strategy resulting in $900K a month in additional revenue
- Implemented the business unit’s first design system, leading to a ~30% reduction in front-end build time across three scrum teams
- Established my business unit’s UX Research program
- Founded my business unit’s design thinking group and received a senior leadership sponsor to design and facilitate sessions to support employee retention. Employee retention scores increased from 3.1 to 4.3 (out of 5)
- Serving as a UX design mentor within Gartner
Teal Media
OCT 2015 – NOV 2018
Senior UX Designer and Manager. Led design, research, and account management for a portfolio of clients including: National Institutes of Health (NIAID, NINDS), Council on Foreign Relations, Priorities USA, and NewSTEPS.
Association of American Medical Colleges
SEPT 2011 – SEPT 2015
Senior UX Designer. Managed a design team and design contractors in support of medical school services (MCAT, ERAS, AMCAS).
Democratic National Committee
OCT 2007 – DEC 2010
Lead Designer. Responsible for leading design strategy.
Prior Design
2002-2007
LeBoeuf, Lamb, Greene & MacRae
Sony Music
American Kennel Club
Tools
Figma, Sketch
Miro
Balsamiq
Adobe CC
Zero Height
Dovetail
UserTesting
Jira
Confluence
Pendo
jonah.goodman@gmail.com